Terms & Conditions

By using our website and booking our services, you agree to comply with the following Terms and Conditions.

Service Terms

Our home massage services are only available to women and couples.

Our massage therapists are licensed professionals and adhere to professional and ethical standards.

Our massage therapists are responsible for bringing all necessary equipment and supplies for the home massage service.

The client is responsible for ensuring the massage therapist has safe and easy access to the home or location for the appointment.

The client is responsible for providing accurate and complete information when booking an appointment.

Booking and Cancellation Policy

Appointments can be made through our website and must be paid for in advance.

Appointments can be cancelled up to 24 hours before the scheduled appointment time for a full refund.

Cancellations made less than 24 hours before the scheduled appointment time but at least 4 hours before the appointment time will be eligible for a 50% refund.

Cancellations made less than 4 hours before the scheduled appointment time or no-shows will not be eligible for a refund.

For Packages: Cancellations made after 30 days of purchase will be not be eligible for a refund.

Payment Policy

Payment for home massage services must be made through our website using a credit or debit card.

We do not accept payments through a point-of-sale (POS) system or cash payments.

Late Policy

Our massage therapists will arrive on time for all home massage appointments.

If the massage therapist is running late (less than 30 minutes), we will do our best to ensure that the full amount of time is provided for the appointment.

If the massage therapist is more than 30 minutes late for the appointment, we will provide a full refund for the session.

Liability

Sukun Wellness is not responsible for any damage or loss of personal property during the home massage service.

Sukun Wellness is not responsible for any injuries sustained during the home massage service.

Indemnification

You agree to indemnify and hold Sukun Wellness harmless from any claims, losses, or damages arising from your use of our website or home massage services.

Privacy Policy

We collect and use personal information in accordance with our Privacy Policy.

Modifications

Sukun Wellness reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

If you have any questions or concerns, please don’t hesitate to contact us.

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Saturday 10:00 - 22:00 hrs
Sunday 10:00 - 22:00 hrs
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